Support

• How do I log in? SSO and Password

  You only need a single SSO ID for almost all NUM IT services.

  Use it to log in to the following:

  • Email
  • WLAN (eduroam)
  • Intranet
  • CAS
  • Moodle
  • Library

  Username: your SSO identifier (e.g. doejo or doeja1234, where the last four digits are your matriculation number).

  Your SSO password also applies to your email account.

  How do I change my password?

  https://ssp-hfmn.kunsthochschule-bayern.de/

  What should I do if I have forgotten my password?

  https://ssp-hfmn.kunsthochschule-bayern.de/?action=sendtoken

  • Username: SSO identifier
  • Email address: Your private email address

• How can I retrieve my emails?

  Can I read my emails via the webmail?

  Yes, via the webmail:
  👉 https://groupware.rrze.net

  • Username: your university email address
  • Password: SSO password

  Can I use my own email programme or smartphone?

  Yes, for example Outlook, Apple Mail, Thunderbird, iOS or Android.
  You will find the necessary settings in the next section.

• How do I manually set up my email account?

  Incoming emails (IMAP)

  • Server: groupware.rrze.net
  • Username: your university email address
  • Password: SSO password
  • Encryption: SSL/TLS
  • Port: 993

  Outgoing emails (SMTP)

  • Server: groupware.rrze.net
  • Username: your university email address
  • Password: SSO password
  • Encryption: STARTTLS
  • Port: 587

  Step-by-step instructions